Sunday, July 18, 2010

The Beatings Will Continue Until (My) Morale Improves

The World Needs A Good Ass-Kicking...

...and The Lifeguard might just be the man to do the honours. Indeed, The Lifeguard has been compiling a list of those destined for some serious ass-kickery.

First up, companies that establish call centres in foreign lands. Actually, that is not quite accurate. If the call centre is opened in the United Kingdom, or Ireland, then it's all good. It's when corporations that have a largely English-speaking clientele (e.g., Wachovia Bank or Bank of America) open customer service centres in India and Bangladesh that The Lifeguard gets pissed.

Not only are we being charged more for fewer services ("If you don't have an account with us, that will be $5.00 to cash that check drawn on our bank."), we are getting saddled with ten minutes on hold to speak with some assbag who doesn't speak comprehensible English. The Lifeguard suspects that if he pressed dos, he'd get someone who spoke impeccable
EspaƱol. English? Not so much.

In a perfect world, "pressing two" would direct the caller to Rosetta Stone.

Asshats!

The second round of ass-beatings goes to those morons who use the (made-up) word, "irregardless." The Lifeguard knows many self-important windbags who use this word. In the past, he has laughed quietly at them. Starting today, The Lifeguard heaps scorn and ridicule upon them.

Also included are those who talk about spending "quality time" with their children, working "24/7", or "providing free health care to all Americans."

Shit, this is probably a pretty big list.

The Lifeguard is going to need some breakfast before he gets started.

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